Connexion
reservations policy

PAYMENT :

  • The reservation is effective upon signature by the customer.
  • This booking involves the immediate payment of the first night.
  • The rest of the stay will be settled on the spot upon arrival.
  • Apart from the deposit required (the first night) to guarantee your booking, your credit card will not be debited under any circumstances and your information will remain confidential and will not be passed on to any third party.
  • The total amount of your stay includes all local taxes as well as bank charges for online payment.
  • The payment transactions on our site are made thru a secured connection.

CANCELLATION / MODIFICATION:

  • In case of cancellation of the booking by the customer or in case of "No show", the deposit (the first night) will be retained by the hotel.
  • Any modification (change of of the number of night or dates of stay...) can be done without expenses within the limits of the availabilities of the hotel.

ACCOMMODATION:

  • Chek in time: 2 pm
  • Check out time: noon
  • Our rates include accommodation and breakfast.

RESPONSIBILITY :

  • The hotel cannot be held responsible for the consequences of events of force majeure (act of God), fortuitous events or acts of third parties.
  • The hotel accepts no responsibility for changes or cancellations of services due to weather conditions or events beyond its control.

COMPLAINTS:

Any complaint related to a stay in our hotel must be made on site. No complaint made after the departure of the customer can give right to any refund.